FOUNDER
SARAH KHAN
"Alyana is more than a brand it’s my mother’s dream and my daughter’s name. I’m Sarah Khan, founder of Alyana, and this is my story stitched in love and legacy."
FOUNDER
"Alyana is more than a brand it’s my mother’s dream and my daughter’s name. I’m Sarah Khan, founder of Alyana, and this is my story stitched in love and legacy."
Alyana by Sarah Khan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal data we collect, how we use it, who has access to it, and what rights you have regarding your information. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information in various ways, including when you place an order, create an account, or subscribe to our updates. The information we collect may include:
Name, email address, phone number, and home address
Shipping and billing addresses
Payment details (processed securely through our payment service provider)
Order history and preferences
Communication preferences
Any other details you provide when interacting with us
2. Use of Your Information
We use your personal data for the following purposes:
To create and manage your account
To process and fulfill your orders
To send order and delivery updates
To communicate regarding customer support queries
To send promotional offers, newsletters, and updates (if opted-in)
To personalize your shopping experience
To prevent fraud and ensure security
To comply with legal requirements
3. Data Protection and Security
We implement security measures such as SSL encryption to protect your personal information. Payment details are handled securely and never shared with third parties beyond our trusted payment providers.
4. Marketing and Communication Preferences
If you subscribe to our newsletters or promotional emails, you can opt out anytime by clicking the ‘unsubscribe’ link in the email or contacting our customer support. We ensure that any marketing communication aligns with your preferences.
5. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share necessary information with:
Delivery service providers for order fulfillment
Payment processing providers for secure transactions
Fraud prevention agencies if required
Legal authorities if mandated by law
6. Retention of Data
We retain your personal information for as long as necessary to fulfill our services or as required by law. Once no longer needed, your data will be securely deleted.
7. Your Rights
You have the right to:
Request access to your personal data
Correct or update any inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications
Withdraw consent for data processing where applicable
8. Contact Us
For any questions or concerns about our Privacy Policy, please contact us at:
Email: csr@alyanaofficial.com
Phone: +92 300 110 3304
Website: www.alyanabysarahkhan.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We may update this policy from time to time, so please review it periodically for any changes.